(888) 332-5155 or (208) 232-5155    
 

Shipping

Most orders that are placed by 2 P.M. Mountain Time are processed and shipped the same day via UPS Ground. If a product is out-of-stock the order will be shipped as soon as it is back in stock. Shipping prices displayed on this web site are for the Contiguous United States (Hawaii and Alaska are extra, please call for details).

***Please note that all shipments to Canada will be shipped UPS Ground unless otherwise requested. If United States Postal Service is requested it may have additional shipping charges. Please call for information.***

***Also APO or AE (Military Addresses) shipping prices will be quoted before charge***

***All customers are responsible for any duties, taxes or fees charged at a border***

Returns

All returns must be given a return authorization code from Big John's. Return Authorization is granted only to unopened or unused products and are subject to a restocking fee.